Creating & Sending Mass Message Templates

Every message from your business is an opportunity to reinforce the voice of your practice. With PetDesk Mass Messaging, you can customize message templates and streamline communication with clients.

Create and choose from up to 20 Mass Message Templates in your Admin PetDesk Dashboard!

To create or edit a Mass Message template:

1. On the left navigation, click Mass Messages
2. On the top sub-banner, choose Templates
   • Edit by clicking the vertical dot icon on each template
   • Create by clicking + Create new template
   • Need ideas on what to say? Check out our blog post 8 Mass Message Ideas at Your Veterinary Practice!

To insert and use an existing template:

1. On the left navigation, click Mass Messages
2. On the top sub-banner, Mass Message > Templates > choose a template for sending
3. Add any personal tags available and edit the template (if needed)
4. Send a preview to yourself and a Mass Message to clients