PetDesk Pay Deposit Reports & Funding Times

Within PetDesk Pay, you can review payment details for each transaction that's included in your deposit. With this feature, you can better track your individual transactions and deposits. This is especially useful for reconciling payments with your accounting software.

View payment details

1. Open your Deposit report.
2. Click the unfold more icon [ "\/" ] under the right column of the transaction row.
3. This will expand to display the payment details associated with the deposit.

 

View Daily Fees in Deposit Reports

1. Follow steps 1-3 above.
2. Fees will be totaled in the lower left of the expanded panel.

Gross Funding

Gross funding is when the deposits in your bank account match your daily batch totals.  
Your account has automatically been set up to receive gross deposits. 

For example, if you ran $1,000 in transactions in a single day, and your fees totaled $29, you would see a single deposit of $1,000 to your bank account, followed by a single debit of $29.  The net amount would then total $971.

This makes reconciliation much simpler within your bookkeeping system of choice.
 

Transactions taken by 8:00pm EST each day will be funded to your bank account within 48 business hours for credit card transactions, and 5 business days for ACH transactions.

PetDesk Pay Deposit Funding Times

Your transactions will automatically batch out at 8:00pm EST daily. No action is required for you to settle these daily batches. Once your batch is settled, the deposits will be deposited into your bank account on a "next-day funding" schedule. Exceptions may apply, with a funding schedule of 48 business hours for credit card transactions and 5 business days for ACH transactions.

For example:

Next Day funding schedule:

• Monday will fund on Tuesday
• Tuesday will fund on Wednesday
• Wednesday will fund on Thursday
• Thursday will fund on Friday
• Friday will fund on Monday
• Saturday and Sunday will fund on Tuesday

48 business hour funding schedule - Credit Card Transactions settled by 8:00 pm EST on:

• Monday will fund on Wednesday
• Tuesday will fund on Thursday
• Wednesday will fund on Friday
• Thursday will fund on Monday
• Friday will fund on Tuesday
• Saturday and Sunday will fund on Tuesday
   

5 business day funding schedule - ACH Transactions settled by 8:00 pm EST on:

• Monday will fund on the following Monday
• Tuesday will fund on the following Monday
• Wednesday will fund on the following Monday
• Thursday will fund on the following Tuesday
• Friday will fund on the following Wednesday
• Saturday and Sunday will fund on the following Friday
   

*Note that bank holidays will increase the funding times* 

Deposits are funded to your bank account, and processing fees are debited shortly after.