Covetrus Connect is the safe and secure software that allows your practice management software data to sync with PetDesk. We always want to ensure you're staying connected and have the latest data sync available. If we observe otherwise, PetDesk or Covetrus Connect will reach out to investigate and help resolve.
Working directly with Covetrus Connect is usually the most direct and seamless process for some of the issues identified. Here is their info as needed. Just have your practice name and address handy.
888-838-3282, option 3 (available Monday - Friday, 9am - 6pm ET)
If any questions or advice are needed, the PetDesk Customer Support team is here for you as well!