The PetDesk team is here to help! We understand the importance of staying connected with your clients and patients, so we'll respond to you as quickly as possible. You've got a few options!
For your PetDesk Phones team...
Formerly known as Kontak
Email Support: phonesupport@petdesk.com
Phone Call Support: 888-419-3222 or 480-741-9728
All outgoing calls from the PetDesk Phones Support team come from 480-741-9728
PetDesk Phones Support is here to help Monday - Friday 6am - 6pm MT, and Saturday 6am - 2pm MT
For your PetDesk Communications & PetDesk Scribe team...
For inquiries regarding your PetDesk Communications dashboard, PetDesk mobile app, or PetDesk Scribe web or mobile applications
Email Support: support@petdesk.com
Live Chat Support via the PetDesk Communications Dashboard
Phone Call Support: 844-738-2778, option 1
PetDesk Support is here to help Monday - Friday 5:30am - 5pm PT
Need to find your account's dedicated Customer Success Manager?
- Log in to your PetDesk Communications dashboard with admin credentials. On the upper right, click to open PetDesk Pack Resources
- Find the Schedule with Customer Success link. This will tell you who your CSM is and provide an embedded calendar for you to schedule time with them
Don't have admin credentials, or can't find this link? No worries! Contact our Support team to get pointed in the right direction.
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