Redeeming Loyalty Rewards

Fur-real exciting news—you've earned rewards, and now you want to use them! Unleash your offers right in the app's Loyalty Program, where tracking your treat progress is as simple as a belly rub.

If you haven't already done so, add the provider card of your clinic with the Loyalty program:

1. Along the bottom of the screen within the mobile app, tap Providers 
2. Locate and tap the button of a gold trophy icon on the provider card

You will see how many points you need to unlock more rewards and what is already unlocked. To redeem, click on an item in the "Unlocked Rewards" section and follow the process to request an appointment. 

This applies only to pet parents whose clinic is enrolled in the Loyalty program.