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  1. PetDesk Help Center
  2. Providers and Veterinary Practices
  3. Frequently Asked Provider Questions...

Frequently Asked Provider Questions...

  • How do I add another login?
  • With which practice management systems is PetDesk compatible?
  • How do I edit my business info?
  • How do I view and edit my business' App Buttons?
  • PetDesk Pack Resources
  • Share Your Feedback with Pack Resources
  • How can I make medication refills easy for my clients?
  • Discovering Pet Insurance in the PetDesk Mobile App
  • What should I expect with Desktop Notifications?
  • What if Desktop Notifications aren't functioning the way I expect?
  • How does PetDesk choose which phone number to use for SMS text?
  • What causes phone numbers to show up on the invalid SMS email?
  • How do I update invalid SMS contacts?
  • How do I update invalid emails?
  • Why do I see duplicate accounts in the Dashboard?
  • Why is my client receiving a notification for a deceased pet?
  • When would I need multiple client accounts merged?
  • Why was a postcard returned?
  • What if I want to transition to another practice management system?
  • What is the California Consumer Privacy Act (CCPA)?
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