Appointments - requests, scheduling, & management
Client Communication
- Timing of PetDesk Reminders
- Viewing reminder and confirmation messages
- Creating and sharing digital client forms
- Curbside Tips & Recommendations
- Managing a client's communication preferences
- Sending a Mass Message to clients
Frequently Asked Provider Questions...
- With which practice management systems is PetDesk compatible?
- How do I edit my business info?
- How do I view and edit my business' App Buttons?
- What should I expect with Desktop Notifications?
- What if I need help with enabling Desktop Notifications?
- How does PetDesk choose which phone number to use for SMS text?
Loyalty Program - reward your clients
Two-Way Messaging - engage clients and save time
- Two-Way Messaging: A better way to keep up with clients
- Using Two-Way Messaging to its full potential
- Creating or editing Two-Way Messaging templates
- Marking a number as valid in Two-Way
- Viewing and downloading videos in Two-Way Messaging
- Setting up Auto-Reply for Two-Way during closed hours
Virtual Care - personalize connections
My PetDesk Subscription & Billing Portal
- Billing and subscription FAQs
- Making a payment
- Editing my method of payment
- Enrolling in auto-pay
- Downloading invoices & debit memos
- Viewing available credit memos