Appointments - requests, scheduling, & management
- Navigating client requests in the PetDesk Dashboard
- Updating Business Hours, Lunch Breaks, & Special Hours
- 'Request' Button Customization for Appointments and Prescriptions
- Limiting your availability and times of appointment requests
- Deleting an appointment - best practices
- Clinic benefits of the PetDesk mobile app
- Appointment Reminder Notifications
- Health Service Reminder Notifications
- Viewing reminder and confirmation messages
- Timing of PetDesk reminders
- Managing a client's communication preferences
- Customizing Reminder Postcards
Frequently Asked Provider Questions...
- How do I add another login?
- With which practice management systems is PetDesk compatible?
- How do I edit my business info?
- How do I view and edit my business' App Buttons?
- PetDesk Pack Resources
- Share Your Feedback with Pack Resources
Loyalty Program - reward your clients
Two-Way Texting - engage clients and save time
- Provide your EIN to PetDesk to avoid texting disruptions [ 10DLC registration ]
- Two-Way Texting: A better way to keep up with clients
- Using Two-Way Texting to its full potential
- Creating and editing Two-Way Texting templates
- Marking a number as valid in Two-Way Texting
- Viewing and downloading videos in Two-Way Texting
Virtual Care - personalize connections
My PetDesk Subscription & Billing Portal
- Billing and subscription FAQs
- Refer another clinic to PetDesk and Get $200!
- Billing Portal Video Walkthrough
- Making a payment in the Billing Portal
- Editing my method of payment in the Billing Portal
- Enrolling in auto-pay in the Billing Portal
PetDesk handouts and marketing materials
- What is PetDesk Pay?
- Sending an Invoice from the PetDesk Pay Dashboard
- Text2Pay to quickly send invoices
- How do I add a new PetDesk Pay login?
- Taking payments via the Terminal on PetDesk Pay
- Performing refunds and voids within PetDesk Pay