Appointments - requests, scheduling, & management
Client Communication
- Timing of PetDesk reminders
- Viewing reminder and confirmation messages
- Managing your email template themes
- Lost Client Finder communication
- Sharing Lab results with clients
- Creating and sharing digital client forms
Frequently Asked Provider Questions...
- With which practice management systems is PetDesk compatible?
- How do I edit my business info?
- How do I view and edit my business' App Buttons?
- Business Health Reporting in the PetDesk Dashboard
- PetDesk Pack Resources
- Share Your Feedback with Pack Resources
Loyalty Program - reward your clients
Two-Way Messaging - engage clients and save time
- Two-Way Messaging: A better way to keep up with clients
- Using Two-Way Messaging to its full potential
- Creating or editing Two-Way Messaging templates
- Marking a number as valid in Two-Way
- Viewing and downloading videos in Two-Way Messaging
- Setting up Auto-Reply for Two-Way during closed hours
Virtual Care - personalize connections
My PetDesk Subscription & Billing Portal
- Billing and subscription FAQs
- Billing Portal Video Walkthrough
- Making a payment in the Billing Portal
- Editing my method of payment in the Billing Portal
- Enrolling in auto-pay in the Billing Portal
- Downloading invoices & debit memos in the Billing Portal
PetDesk handouts and marketing materials
PetDesk Pay
- What is PetDesk Pay?
- Sending an Invoice from the PetDesk Pay Dashboard
- Text2Pay to quickly send invoices
- Taking payments via the Terminal on PetDesk Pay
- Performing refunds and voids within PetDesk Pay
- Adding Catalog Items in PetDesk Pay