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Providers and Veterinary Practices
Providers and Veterinary Practices
Pet care providers utilizing the PetDesk Dashboard
PetDesk Resources & Assets
Clinic Benefits of the PetDesk Mobile App
Best Practices for CSRs Using PetDesk
Spreading the Word About PetDesk to Clients
Sending the PetDesk Mobile App to a Client
Adding Website Buttons for Clients to 'Request an Appointment' or 'Download the App'
PetDesk Pack Resources
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My PetDesk Subscription & Billing Portal
Providers Logging In & Adding Users
General Billing & Subscription FAQs
Expanding Your Practice? Let's Talk!
Refer a Clinic to PetDesk & Get $200!
Customer Billing Portal: Video Walkthrough & Account Info
Customer Billing Portal: Making Payments
See all 7 articles
Managing Appointments & Scheduling
Important Dashboard Alerts
Navigating Client Requests & Appointments in the PetDesk Dashboard
Updating Business Hours, Lunch Breaks, & Special Hours
Sending a Pet Pickup Notification
Limiting Availability & Appointment Request Times
'Request' Button Customization for Appointments & Prescriptions
See all 9 articles
Client Communication
Health Service & Appointment Reminders
Mass Messages
Managing a Client's Communication Preferences
Client Signup Email Drip Campaign
Thank You Surveys - Online Reviews & Reputation
Lost Client Finder Email Communication
Sharing Lab Results With Clients
Pet Celebration Messages
See all 8 articles
PetDesk Two-Way Texting
Two-Way Texting: A Better Way to Keep Up With Clients
Best Practices for PetDesk Two-Way Texting
Creating & Editing Two-Way Texting Templates
A2P 10DLC Registration Requirement for PetDesk Two-Way Texting
Marking a Number Valid in Two-Way Texting
Closed Hours Two-Way Texting Auto-Reply
See all 11 articles
PetDesk Scribe
PetDesk Scribe FAQ
PetDesk Scribe Web App
PetDesk Scribe Mobile App
PetDesk Pay
Integrated Payments
What is PetDesk Pay? See a Walk-Through!
Adding a Custom Payment Message to PetDesk Pay Invoices
Text2Pay to Quickly Send Invoices
Sending an Invoice from the PetDesk Pay Dashboard
Sending Deposit Invoices
Add a New PetDesk Pay Login
See all 18 articles
PetDesk Forms
PetDesk Forms: Getting Started
PetDesk Forms: Advanced Steps and Settings
What's PetDesk Forms?
Navigating the PetDesk Forms Dashboard
Sending a Client Form or Questionnaire Using PetDesk Forms
PetDesk Phones
PetDesk Phones Help Center
PetDesk Phones Integration in your Dashboard
PetDesk Loyalty Programs
Getting Started With Your Loyalty Program
Opting Clients into Your Loyalty Program
Viewing Loyalty Program Details
Redeeming Client Loyalty Rewards
Manually Awarding or Removing Client Loyalty Points
Viewing a Client's Loyalty Point History
Business Insights & Reporting
Business Reporting in the PetDesk Dashboard
Using the Compliance Report
Using the Owner's ROI Report
Using the Loyalty Report
Using Metrics & Stats
Using the Reminder History Report
See all 9 articles
Frequently Asked Provider Questions...
How Do I Edit My Business Info?
How Do I View & Edit My Business' App Buttons?
How Can I Make Medication Refills Easy for Clients?
What Should I Expect with Desktop Notifications?
What If Desktop Notifications Aren't Functioning As Expected?
How Does PetDesk Select Phone Numbers For SMS Text?
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Syncing with PetDesk
Maintain Syncs with PetDesk
Practice Management Systems compatible with PetDesk
Transitioning to a New Practice Management System
Onboarding ezyVet with PetDesk
Onboarding DaySmart Vet with PetDesk
PetDesk Product Support - We're here to help!
Got questions or experiencing issues using the PetDesk Dashboard?
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