Appointments - requests, scheduling, & management
- Important Dashboard Alerts
- Best Practices for Cancelling and Rescheduling Appointments
- Navigating client requests in the PetDesk Dashboard
- Updating Business Hours, Lunch Breaks, & Special Hours
- Limiting your availability and times of appointment requests
- Clinic benefits of the PetDesk mobile app
Client Communication
- Health Service Reminder Notifications
- Timing of PetDesk reminders
- Viewing & editing your clinic's reminder messages and descriptions
- Customizing Reminder Postcards
- Appointment Reminder Notifications
- Thank You Surveys - online reviews & reputation
Two-Way Texting - engage clients and save time
- Navigating A2P 10DLC Registration Requirement for PetDesk’s Two-Way Texting
- Two-Way Texting: A better way to keep up with clients
- Best practice for using Two-Way Texting to its full potential
- Creating and editing Two-Way Texting templates
- Marking a number as valid in Two-Way Texting
- Viewing and downloading videos in Two-Way Texting
PetDesk Forms
PetDesk Phones
PetDesk Pay
- What is PetDesk Pay? See a walk-through
- Sending an Invoice from the PetDesk Pay Dashboard
- Text2Pay to quickly send invoices
- How do I add a new PetDesk Pay login?
- Using Digital Wallets with PetDesk Pay
- Sending deposit invoices
Loyalty Program - reward your clients
Frequently Asked Provider Questions...
- How do I add another login?
- With which practice management systems is PetDesk compatible?
- How do I edit my business info?
- How do I view and edit my business' App Buttons?
- PetDesk Pack Resources
- Share Your Feedback with Pack Resources
My PetDesk Subscription & Billing Portal
- Billing and subscription FAQs
- Refer another clinic to PetDesk and Get $200!
- Billing Portal Video Walkthrough
- Making a payment in the Billing Portal
- Editing my method of payment in the Billing Portal
- Enrolling in auto-pay in the Billing Portal
Business Insights & Reporting
- Business Reporting in the PetDesk Dashboard
- Compliance Report
- Owner's ROI Report
- Loyalty Report
- Metrics & Stats
- Reminder History Report