We know that practices are ever-evolving, and you need to make system changes from time to time. One of the systems you may decide to change is your practice management system (PIMS). Don't worry. We've got your back, and we'll be there every step of the way to keep our part of this process easy.
As part of your transition plan, inform your dedicated Customer Success team as soon as you start the timeline planning process to migrate to a different PIMS. They'll be happy to discuss transitioning to a new PIMS from PetDesk's perspective, compatibility of features, timelines, expectations, and any pricing that may be applicable. Our goal is to reduce your effort and set you up for success!
Our Support team will collaborate with Covetrus Connect or one of our other syncing partners to ensure the least possible downtime and a seamless transition for your clients.