Want to improve your pet care business's online reputation and create a forum for open and honest feedback? PetDesk made a channel to receive just that.
Thank You Surveys:
- 3 days after an appointment, review questions are sent via app and email.
This ensures your staff has the client notes and info updated by that point and does not overwhelm clients with notifications post-visit.
- Clients will be able to select a scale of 1 - 10 and leave an optional comment.
- The practice will be notified by email of reviews that scored lower than 7 in order to take necessary action.
- We will never send a Survey request to a user more than once in 60 days.
This is intended to not overwhelm your frequent visitors.
To manage reviews, log in as an admin to your PetDesk Dashboard. You can access these from the Review or Settings tab in a particular client's dashboard profile.
Visit here and reach out to your dedicated Customer Success team today
to see how to make your business stand out even more!
How to View Client Reviews in your Admin Dashboard