Got questions or experiencing issues using the PetDesk Dashboard?

The PetDesk team is here to help! We know how important it is to stay connected with your clients and patients, so we'll get back to you as quickly as possible.  

You've got a few options!

For your PetDesk Phones team...

Formerly known as Kontak

        Email Support: [e-mail]

        Phone Call Support: 888-419-3222 or 480-741-9728
                  All outgoing calls from the PetDesk Phones Support team come from 480-741-9728

PetDesk Phones Support is here to help Monday through Friday 6am - 6pm MT, and Saturday 6am - 2pm MT.

For your PetDesk team...

For any inquiries regarding your PetDesk Dashboard or the PetDesk mobile app!

 Email Support: [e-mail] 
          Customer Success: [e-mail] or see below how to find
                                        your dedicated Success Manager

  Live Chat Support via the PetDesk Dashboard
  Phone Call Support: 844-738-2778, option 1
          Customer Success: 619-860-8452

PetDesk Support is here to help Monday through Friday 5:30am - 5pm PT.

Need to find your dedicated Customer Success Manager?

• Log into your PetDesk Dashboard with admin credentials. On the upper right open up your PetDesk Pack Resources 
• Find the Schedule with Customer Success link. This will tell you who your CSM is and will open up a calendar for you to directly schedule time with them

Don't have admin credentials, or can't find this link? No worries at all! You can contact our Customer Success department via email ([e-mail]) or phone: [phone]