PetDesk provides a convenient place for you to review all your pet's medical and prescription history. Reference on the go and share with your providers as needed.
Access your pet's medical records in the PetDesk app:
- Tap Pets, found along the bottom banner
- Scroll to find the pet you want to view details for and tap the word Medical under the pet's photo
View what health services your pet may need, or check when they'll be due. Tap the icon to the right to take make an appointment with your provider.
I want to share these records:
You can easily send this information via email by tapping the icon located on the upper right.
iPhone users will see a square icon with an arrow; Android users will see 3 vertical dots
Can I edit my pet's medical records?
Changes cannot be initiated manually by the mobile app user. Records are created and updated on your provider's end, within their practice management software. Once you've contacted and had the PetDesk partnered provider update this info, it will then update your profile within 24-48 hours and be visible in the app.
Ensure your clinic has the same email address on file as the email you're using to access the PetDesk app. If changes were needed, allow 24-48 hours to see this reflected in the app. If you do not see a particular record that you feel should be displayed, we advise you to contact your clinic directly for assistance. Our PetDesk app would need that record on file at the clinic to sync into your profile.