PetDesk provides a convenient place to review all your pet's reminders and prescription history. You can reference them on the go and share them with your pet care providers.
Access pet reminder records in the PetDesk app:
- Tap Pets, found along the bottom banner, and choose the pet profile you need to review
- Tap the Reminder Records section
View what health services your pet may need, or check when they'll be due. Tap the icon to the right to make an appointment with your provider.
Sharing records:
You can easily send this information via email by tapping the circular icon with an arrow on the lower right.
Can I edit my pet's records?
Changes cannot be initiated manually by the mobile app user. Records are created and updated within their practice management software on your provider's end. Once you've contacted and had the PetDesk partnered provider update this info, it will update your profile within 24-48 hours and be visible in the app.
Ensure your clinic has the same email address on file as the email you're using to access the PetDesk app. If changes were needed, allow 24-48 hours to see this reflected in the app. If you do not see a particular record displayed, we suggest you contact your clinic directly for help. Our PetDesk app would need that record on file at the clinic to sync into your profile.
Comments
Please sign in to leave a comment.