There's one thing more important than anything else to ensure you're receiving all your provider's notifications: the seamless syncing of the records your clinic has on file for you to your app. To guarantee a seamless sync, update your clinic with your latest contact information - email, phone, and address.
In your PetDesk mobile app:
- On the top banner, tap the settings/gear icon
- Tap on the box located at the top of the screen (lists your name, email, number)
- Tap your info and edit as needed > tap the "Update" or "Save" button
Success! You've updated your info in the app. Please also let your provider know to ensure a seamless sync.
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