If you need to reference the Loyalty point history of a particular client, rest assured you can quickly find this info in the PetDesk Dashboard.
Click the Clients & Pets tab on the left-hand panel
Search for the client and click the client's information to open the Client Details
Click the blue Open Rewards button to the right of their name to view the transaction history
This window will show you the transaction item name, date, expiration, dollar amount, # of points used, and balance. Pet parents will not see accrued points or transaction history in their app account until 24-48 hours after the visit and overnight sync.