Remove voicemails and phone tag from routine updates, medication notifications, or negative test results, and allow your clients to communicate with you over one of the most convenient and accessible channels. Two-Way Messaging is the perfect way to maintain communication with clients over time while building trust that you will be there when they need you. Engage pet parents and increase efficiency for staff and clients alike.
We'll be more than happy to walk through the setup process and make it as seamless as possible for you and your clients. Providers can use your existing number or a dedicated virtual number. For clinics with an internet line or VOIP (Voice over IP), we'll assign you a local number with the same area code as the clinic's texting number. If you have a true landline, we can convert that number into a 'textable' one after an authorization process.
Two-Way Messaging is now available as an add on product to new and existing PetDesk providers. For more details on setup, timeline, and pricing, reach out to your Customer Success Manager.