PetDesk partners with Zuora, a well-trusted and secure partner, to maintain subscription payments. PetDesk does not store your credit card information.
We accept all major credit cards and direct banking payments. You only enter your information once during the payment process. Depending on your plan, your subscription will renew, and you'll be charged either yearly or each month.
To update your payment method, connect with our Customer Support team or your Customer Success Manager. We will send you a custom payment method link for securely updating your payment method. For direct banking payment, choose "ACH" from the form drop-down in the link mentioned above.