As a PetDesk customer, you may have access to a few different dashboards and portals. You may even want to set up access for other staff members to log in, as well! Here are instructions to add new logins.
PetDesk Provider Dashboard https://dashboard.petdesk.com
To add a new login for the PetDesk Dashboard, contact PetDesk Product Support and we'll add a new login for you. Support will need:
-
The first and last name of the new user
- Want this to be a general staff login? No problem. We can use a generic name of "Staff" or similar
- The email address - this will serve as the login username for the Dashboard
- If the account should have standard access or admin access
An admin account has access to Mass Messages, modifying settings, and valuable metrics, stats, and reports. A standard account will have access to the Needs Attention tab, Pending tab, and Scheduled tab -- all of the essential tools of the Dashboard for your day-to-day workflow!
PetDesk Billing Portal https://billing.petdesk.com
To add another account for your PetDesk Billing Portal, contact our Billing department at billing@petdesk.com or PetDesk Product Support. Include this information:
- The first and last name of the new user
- Their email address
For more information on updating your billing portal account(s), view our Help Center article: Updating billing portal contact info & password in the Billing Portal
PetDesk Pay Dashboard https://pay.petdesk.com
To add a new account for your PetDesk Pay Dashboard, follow the steps in How do I add a new PetDesk Pay login?
For more PetDesk Pay frequently asked questions view this Help Center article.
Interested in learning more about PetDesk Pay? Read more here!